Shipping policy

At Zero Point Two, we strive to deliver your orders as quickly and efficiently as possible.

below are the details of our shipping policy.

Domestic Orders:

All purchases have fixed shipping costs and delivery times. Customers can choose between two fixed rates: $8 for standard shipping, which takes 3-5 business days, or $12 for express shipping, which takes 1-2 business days.

We offer free standard shipping on all USA orders over $100, and free express shipping on orders over $150

note: Delivery times are estimates and may vary due to external factors such as weather conditions or carrier delays.

International Orders:

We offer worldwide shipping, with free shipping on orders over $150, so every 0.2 member on the planet can proudly wear their identity. Shipping costs for other orders are calculated at checkout.

All international orders, including Canada, are shipped DDP (Delivered Duty Paid). All applicable import duties and taxes are calculated and paid at checkout. No additional duties, taxes, or customs fees are due upon delivery.

Free shipping covers shipping charges only. Applicable duties and taxes are still collected at checkout.

Order Processing:

- Orders are processed within 1-2 business days (excluding weekends and holidays).

- You will receive a confirmation email with tracking information once your order has been shipped.

Lost or Damaged Packages:

If your package is lost, or arrives damaged, please contact our Customer Service team at: support@zeropointwo.com. within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Address Changes:

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Thank you for shopping with 0.2! If you have any questions or need assistance, please contact our Customer Service team at: support@zeropointwo.com